He didn't act nor did he look his age and he didn't have the issues he's has today! He's has early stage of Alzheimers/Dementia he can't operate a PC nor his remote control. Myself, I walk with a cane, because I've had 3 Back Surgeries and multiple Neck Procedures like Facet Injections, Radio Frequency Oblations, and they want to do surgery on my neck too!
Okay back to this PLACE called a "HOSPITAL!" I arrive last night 09/22/2017, and 1st of all can't find a parking space, because of all the construction in the front of the Hospital! I needed something close to the Hospital like Handicap preferred so there wasn't anything, so I parked in a Physician's Parking spot!
As I predicted when "Jackie" emerged from behind that door, she told me "HE'S NOT READY YET, GO AND SIT DOWN IN THE WAITING ROOM!"
Thank you for caring so much.
Anyway, I go inside I wasn't greeted with like "How are you doing?" or "May I help you!" I was greeted by Nurse "Jackie" with "Are you here to be seen?" I replied "NO, I'm here, because my husband was brought in by ambulance about 40 minutes ago." Jackie proceeded to say "Well I have to see if he's ready yet!" so, she looks on her PC stands up and moves toward the door leading into the Back, but before she leaves behind that door, she states "YOU CAN WAIT IN THE WAITING ROOM!" I replied "No I'll wait for you right here" and sat down near her desk! Jackie stops leans over to me and says "YOU DO THAT, BUT WHEN I GET BACK YOU WILL GO AND SIT DOWN IN THE WAITING ROOM!!!" So you see "Jackie" already had it in her mind she was going to make me sit in that waiting room whether my husband was ready or not!
I then spoke to a "Kim" in the E.R. who claimed she was a supervisor! At first I was like I'm just going to sign My husband out of that "God Forsaken" Hospital and take him to another hospital in the Area like "Bayonet Point Hospital!" However, Kim did listen to me after she accused me of Threatening "Jackie!" Which I denied, because I'll be back really doesn't constitute a Threat! "Kim" said she would look into my claim about "Jackie!" I mean the hospital must have Video of the EXCHANGE Right?
Fast efficient service in the emergency department. Did everything they could to make me comfortable while waiting for admission.
It was me bringing back a LAWYER to SUE YOU IN COURT if my husband died and you refused to let me see him when you knew the doctor HAD SEEN HIM AND WAS ADMITTING HIM INTO YOUR HOSPITAL 10 MINUTES AFTER HIS ARRIVAL TO THE HOSPITAL, BECAUSE HE WAS IN SEVERE A-FIB!
If I could give this Hospital a "0" rating I would! Worst Hospital EVER!!
I forgot about "Beth" when I called the Hospital "Beth" answered the Phone and I asked to speak with someone in the ER! After I explained that I Left the hospital but security told me not to come back she "Laughed" at Me! I replied "It's pretty Funny isn't it?" "Beth didn't say anything, and just transferred me to the E.R.
I been in this Hospital 6 times in the last 2 years, I never had a bad experience in this Hospital in the way they care about me, in the last 4 months I been in Miami taking care of my parents ( both with little dementia, cancer etc), and they had been admitted in the Mercy Hospital in Miami and also in the Baptist Doctors Hospital in Coral Gables ( consider one of the best in the nation) and let me tell you, the Morton Plant North Bay Hospital is the best by far!! for example in the mercy or The Drs Hospital if you call a nurse form your room they take normally 3 to 5 minutes and sometimes you have to go to the front desk of the nurses to ask for help, here I did measure the time and is incredible effective and fast they take 13 to 25 SECONDS to be at your room, I was so surprise that when my parents went to visit me I did the proof and I called a nurse and 2 came in less than 23 seconds!! My parents also agreed that this Hospital is the best, I want to thank the staff that did this and encourage them to continue with this great service, Jolene W. my nurse, Olivia D. my Tech, Monica C. (Charge nurse) ( even her assist me one time, great team work!) Bridget N. my nurse, Courtney D, my tech, Carla my nurse, Ivette and in the ER Jeff and Derick the pharmacist , you all been great, continue doing your job not for money but for vocation! For the management your are doing a great job having this great people in your staff!!! You are the best and if I can give more starts I will give you the maximum!
Yes, I got mad I replied "FINE, YOU CAN TELL THE DOCTOR HE CAN CALL ME WHEN HE WANTS ME TO COME AND PICK UP MY HUSBAND!" I'M LEAVING NOW, BUT IF HE DIES IN THERE, I'LL BE BACK!"
After admission, I very well cared for and treated with respect and courtesy. I got a back rub from one nurse when I was just "done" being sick and in bed. It allowed me to rest and heal.
This hospital sucks. Doesn't let family stay with you. All they tell you about everything is "it's policy". Well this is the real world. Try comforting your patients, and maybe you'd get a better outcome. Pretty sure the patient being happy, is what's the best for them, than giving them more stress. They don't accommodate for special situations where their policy actually doesn't work. It's crazy, never coming back here again.
Spent 5 hours there to be told to suck it up. Can barely walk from falling and dizzy to the point where I can't drive. Not once did one person look even with their eyes at my knee or felt what it was doing when I walk. I never leave reviews. But this hospital is horrible! Did a million different tests to give me not one result and was told to suck it up. Never again will I be going here or recommending this hospital to anyone! Absolutely horrible!!!!
My Husband went to this Hospital as he's done multiple times in the past for Heart Issues! Normally, I wait for about 40 minutes before going, because I want to wait for them to have time to get him settled and it gives me time to call his children to let them know he went to the hospital! He's 80 yrs old now, but we were married 13 yrs ago.
Morton Plant North Bay Hospital is a US Hospital based in New Port Richey, Florida. Morton Plant North Bay Hospital is located at 6600 Madison St, New Port Richey, FL 34652, USA.
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